Training and Assessment Strategy-SITSS00035 Customer Service Management Skill Set MSL selection and induction of staff

selection and induction of staff BSBHRM506 Manage recruitment

Units of competency BSBINS501 Implement information and knowledge management systems BSBINS514 Contribute to records retention and disposal schedule BSBINS513 Contribute to records management framework BSBINS504 Maintain digital repositories BSBINS601 Manage knowledge and information BSBINS512 Monitor business records systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURETU002 Recover vehicle refrigerants * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCCCS019 Recognise and respond to crisis situations CHCCCS028 Provide client-centred support to people in crisis CHCCCS003 Increase the safety of individuals at risk of suicide * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-SITSS00035 Customer Service Management Skill Set MSL selection and induction of staffYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.