Session Plan-FNSISV408 Manage handling and settlement of routine insurance claims for retail clients Advanced Diploma Core units BSBOPS101 Use business

Core units BSBOPS101 Use business resources BSBPEF101 Plan and prepare for work readiness Elective units BSBCMM211 Apply communication skills BSBCRT201 Develop and apply thinking and problem solving skills BSBDAT201 Collect and record data BSBOPS201 Work effectively in business environments * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FDFOHS2001A Participate in OHS processes FDFOP2063A Apply quality systems and procedures FDFOP2064A Provide and apply workplace information MSMENV272 Participate in environmentally sustainable work practices Elective units FBPOPR2032 Apply work procedures to maintain integrity of product FBPOPR2024 Operate a cooling

Core units TLIF0080 Implement and monitor the safety duties of transport activities (Chain of Responsibility) TLIL5020 Develop and maintain operational procedures for transport and logistics enterprises Elective units BSBPRC504 Manage a supply chain BSBWHS521 Ensure a safe workplace for a work area TLII5018 Manage customer service TLIP5006 Establish international distribution networks TLIR5007 Manage international purchasing TLIF4064 Manage fatigue management policy and procedures TLIP5004 Develop a transport and logistics business plan TLIB5010 Plan and implement maintenance schedules TLIF0006 Administer a fatigue risk management system TLIL4009 Manage personal work priorities and professional development TLIP5035 Manage budgets and financial plans TLIP5036 Manage assets TLIR0004 Negotiate a contract * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTDEN015 Prepare for and assist with dental procedures HLTDEN016 Assist with dental radiography HLTDEN017 Assist with administration in dental practice HLTINF001 Comply with infection prevention and control policies and procedures HLTINF002 Process reusable medical devices and equipment HLTWHS001 Participate in workplace health and safety Elective units BSBTEC201 Use business software applications BSBTWK201 Work effectively with others * We can develop additional elective units that are not listed on request (Please contact us for further information)

Session Plan-FNSISV408 Manage handling and settlement of routine insurance claims for retail clients Advanced Diploma Core units BSBOPS101 Use businessOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these